Acquisition
- Launch virality campaign using in-app referrals in WhatsApp, Facebook, Twitter
- Sharing of happy moments on all social media platforms
- Gamification of events enabling users to invite their friends on the app
Engagement
- Suggest users for flights based on their history, bookings and interests
- Notify users about their boarding time or when the check-in is about to close
- Enable users to ask and get status of flights through Twitter
- Automated notifications offering add-on services, last minute class upgrade offers
- Location based notifications whenever a new flight starts on the home route of users
- Collect surveys from the customers post their journey
- Launch campaigns offering attractive deals on food choices prior to boarding
Predictive Marketing
- Forecast the propensity of the customers to do a particular action
- Decrease financial turbulence, keep an eye on travel trends and take pre-emptive actions to keep things under control
- Analyze the behavior, type of flight taken, kind of places visited and predict the next travel period of the customers to target them with tailored offers
Gamification
- People mostly travel with their family/friends/colleagues, maintain buddy lists and notify the users when their buddy/relative lands or on successful flight take off
- Give badges to frequent flyers such as globetrotter, nomad, explorer based on their number of flights taken
- Badges could also be given based on the destinations, for instance give the badge called Vasco da Gama if a customer visits all the places Vasco da Gama has been
- Give traditional makeover to the avatars of the customers as they travel to new states or countries
- Enable gifting of tickets/packages to loved ones or colleagues/employees as rewards
- Social leaderboards could be created collectively based on the number of flights taken and the number of badges achieved
Partner Integration
- Expose your APIs to Online Travel Agents(OTA) and partner apps securely
- Integrate legacy applications for Business to Employee apps and MIS reporting
- Identity based metering, traffic and security policies
- SDK life cycle management and API test harness
Benefits
Ready to take the step towards digital transformation in retail? Let’s Talk